AUDI A4, A5, A6, A7 (2019–2020)
What the hazard is
If moisture enters the starter-alternator, this could cause the component to overheat. If the component overheats it may catch fire, posing a risk of injury to vehicle occupants, bystanders and/or damage to property.
What to do
Consumers who notice a smouldering smell while the vehicle is moving should park the vehicle safely outside as soon as possible and contact an Audi dealer. As a precaution, consumers should park their vehicle outside only (avoid parking undercover) and not wash the engine until the component has been replaced. Audi Australia Pty Ltd is contacting all known owners of affected vehicles. Consumers should contact their nearest Audi dealer to arrange for inspection and repair if not already contacted by Audi Australia. For further information, contact the Audi Australia 24-hour toll free number 1800 50 AUDI (2834).
Defect
Moisture may enter via a gap in the housing of the starter-alternator, potentially causing the component to overheat.