AUDI A4, A5 & Q5 (2011–2015)
What the hazard is
If the heater element in the air conditioner overheats, this may lead to smoulder damage or potentially a fire.
What to do
Audi Australia Pty Ltd is contacting all known owners of affected vehicles. Consumers should contact their nearest Audi Dealer to arrange for inspection and replacement of the heater element and update the software on the air conditioner control unit. For any queries or concerns, phone the Audi Australia 24-hour toll-free number 1800 50 AUDI (2834).
Defect
The auxiliary heater element in the air conditioner may fail as a result of overheating in the area of the connectors.