Mercedes-Benz GLE (2019–2020)
What the hazard is
In the event of a vehicle breakdown, if the rear towing eye is used for winching a vehicle onto a tow truck, cracks might occur in the weld seams and the rear cross member may detach from the vehicle, increasing the risk of an accident and serious injury or death of vehicle occupants and other road users.
What to do
Consumers are asked to contact their most convenient Mercedes-Benz retailer for a free replacement of the rear bumper cross member. To find a local Mercedes-Benz dealer, visit https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html
Defect
The weld seams' strength on the rear bumper cross member might not meet the required specification.