Mercedes-Benz SPRINTER VANS (2018–2020)
What the hazard is
If one of the springs breaks, the driver may not have full control of the vehicle, increasing the risk of an accident and injury to the vehicle occupants and other road users.
What to do
Consumers are asked to contact their most convenient Mercedes-Benz Retailer for a vehicle inspection and replacement of the rear axle springs, where necessary. Repair is free of charge. To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au/
Defect
The vehicle's rear axle steel leaf springs may not meet the required level of strength during operation and may break during use.