Mercedes-Benz V CLASS (2019)
What the hazard is
In the event of an accident, the exposed rods and the missing head restraint padding could cause injury to vehicle occupants.
What to do
Consumers are asked to contact their most convenient Mercedes-Benz retailer to organise a free repair. To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au/
Defect
Vehicles may have been fitted with faulty head restraints, resulting in the head restraint padding separating from the securing rods.