VOLKSWAGEN CRAFTER
What the hazard is
Incorrect labelling of the vehicle load capacity could lead to a consumer carrying a load in excess of the vehicle’s capacity, resulting in an increased accident risk to vehicle occupants and other road users.
What to do
Volkswagen Group Australia Pty Ltd is contacting all known owners of affected vehicles. Consumers should contact their nearest Volkswagen Dealer to arrange for inspection and repair. For further information, consumers can contact the toll-free Volkswagen Recall Campaign Hotline on 1800 504 076 (Monday to Friday, 8.30am- 8pm (AEST)) or by email to recalls@myvw.com.au
Defect
Incorrect compliance label specifying the vehicle load capacity differs from production information and may state a Gross Vehicle Mass rating in excess of the vehicle’s capacity.