VOLKSWAGEN GOLF, JETTA, PASSAT, POLO, CADDY (2011–2015)
What the hazard is
If the gearbox loses pressure, the vehicle may lose drive functionality. This may increase the risk of an accident occurring, which may result in serious injury to vehicle occupants or other road users.
What to do
Affected consumers will be contacted directly by Volkswagen to organise for inspection and repair, free of charge. Owners of affected vehicles can also contact the Volkswagen Recall Campaign Hotline on 1800 504 076 (Monday to Friday, 8.30am-8pm AEST) or visit https://www.volkswagen.com.au/app/locals/find-dealer
Defect
Vehicles fitted with a 7 speed dual clutch gearbox have a fluid leak that can lead to pressure loss in the gearbox. This pressure loss can interrupt the power transmission between the engine and gearbox, resulting in loss of drive function.