VOLKSWAGEN CADDY, EOS,GOLF, JETTA & PASSAT
What the hazard is
Loss of power to the wheels may in certain circumstances pose a hazard to the vehicle occupants and other road users.
What to do
A letter has been sent to affected owners. Customers can contact their local dealer to arrange for a vehicle check-up, and if necessary, repair of the fault.
Defect
The direct shift gearbox (DSG) may read the clutch temperature incorrectly and activate the clutch protection function. This will illuminate a flashing gear warning light and cause juddering of the vehicle, a reduction in engine torque, and opening of the clutch (as if the gearbox were in 'neutral').