VOLKSWAGEN CRAFTER (2018–2020)
What the hazard is
A car window falling onto the road could cause an accident involving other road users, causing potential injuries or death.
What to do
Affected consumers will be contacted directly by Volkswagen to organise an inspection and repair, free of charge. Owners of affected vehicles can also contact the Volkswagen Recall Campaign Hotline on 1800 504 076 (Monday to Friday, 8.30am-8pm AEST) or visit https://www.volkswagen.com.au/app/locals/find-dealer
Defect
Windows for a limited number of Crafter vehicles may have been incorrectly stored during production and become damaged. Affected windows could allow water into the vehicle and could even fall off the vehicle.