MERCEDES BENZ Vito and V Class Vans (2020)
What the hazard is
If the roof railing becomes loose or detached while loaded this could result in the load being lost. Additionally, in the event of an accident the roof railing may detach. This would increase the risk of injury or death to the vehicle occupants and other road users.
What to do
Consumers should make an appointment for your vehicle with an authorised Mercedes-Benz workshop urgently. As part of the remedy the condition of the roof railing will be checked and they will be replaced if necessary.
Defect
The centre support for the external roof railing may become loose or detach while driving.