VOLKSWAGEN VARIOUS MODELS
What the hazard is
The vehicle may not comply with emissions standards when driven under normal conditions.
What to do
Volkswagen Group Australia will contact owners of affected vehicles in writing. Owners can make an appointment at a Volkswagen dealership to have the technical measures applied to their vehicles. While most vehicles will only require a software update, some vehicles will also have a minor hardware update. These updates take less than 1 hour and are free of charge. Customers who would like further information can contact the Volkswagen Customer Experience Contact Centre on 1800 504 076 (8.30am to 7pm AEST, Monday - Friday).
Defect
The emissions levels may not meet the regulatory requirements when the affected vehicle is driven under normal conditions.