Mercedes-Benz EQC 400 4 MATIC (2019–2021)
What the hazard is
If a short circuit occurs, it may result in a loss of electric power steering. This can increase the risk of an accident, causing serious injury or death to vehicle occupants, other road users and bystanders.
What to do
Owners can contact their most convenient Mercedes-Benz Retailer for a free of charge inspection and repair if required. To find a local Mercedes-Benz retailer, visit https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html
Defect
Due to a manufacturing defect the wiring harness of the steering control unit may be damaged. The damage can allow water or moisture into the wiring harness, which can cause a short circuit resulting in a loss of electric power steering. A failure of the electric power steering would be indicated by a corresponding warning message in the instrument panel.