LEXUS Lexus CT200h MY2019 (2019)
What the hazard is
If a sufficient amount of gas leaks while the back door is open, the gas struts may fail and pose a risk of injury.
What to do
Owners of the involved vehicles will be contacted by mail, requesting the registered owner to make an appointment at their preferred Lexus dealer for rectification, free of charge. To find a local dealer, visit https://www.lexus.com.au/contact/find-a-dealer For further information, consumers should contact the Lexus Customer Assistance Centre on 1800 023 009 (Monday to Friday, 8am-6pm AEST).
Defect
The gas struts that hold the back door open may be manufactured improperly, which may allow the gas charge to leak.