LEXUS LX500d Diesel, LX600 Petrol, NX250, NX350, NX350h Hybrid, and NX450h Plug-In-Hybrid (2021–2022)
What the hazard is
If the driver is distracted while the vehicle is in motion this will increase the risk of an accident possibly causing serious injury or death.
What to do
Lexus will contact affected owners in writing together with SMS and email, where available requesting that owners make an appointment at their preferred Lexus Dealer who will update the software program, free of charge. An upcoming software update that will be provided 'Over the Air' (OTA) without the need to visit a Lexus Dealer for a manual update will be available from June 2022.
Defect
Due to a software issue, the multi-media system may display video images while driving. This can result in driver distraction potentially drawing their attention away from the road.