Mercedes-Benz X Class (2018–2019)
What the hazard is
In the event of glass breakage, it would break into small, compact pieces. This could increase the risk of an accident causing serious injury or death to vehicle occupants and/or other road users.
What to do
Owners of affected vehicles can contact their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible free of charge. Note: If your vehicle was retrofitted with a Mercedes-Benz canopy, we will check whether rubber blocks were installed in the rear area of your canopy.
Defect
Due to a manufacturing defect, the rear window may have pressure on it as a seal has shrunk causing the window to shatter.