Mercedes-Benz GLE,GLS and EQC (2019–2022)
What the hazard is
If the raised vehicle falls whilst using the jack, this would increase the risk of serious injury or death to anyone under or near the vehicle.
What to do
Owners of affected vehicles can contact their most convenient Mercedes-Benz Retailer for inspection and replacement of the vehicle jack if required, as soon as possible. A full list of authorised retailers can be found at www.mercedes-benz.com.au Alternatively, please use the Mercedes-Benz online booking service. www.mercedes-benz.com.au/servicebooking
Defect
The vehicle jack provided with certain vehicles may be faulty and also may not meet the requirements of the Australian Consumer Product Safety Standard. If a faulty vehicle jack is used, it could become unstable and the raised vehicle may fall.