Mercedes-Benz C Class (2001–2005)
What the hazard is
If the panel either partially or fully detaches from the vehicle there is an increased risk of injury or death to road users.
What to do
Owners of affected vehicles will be contacted by Mercedes-Benz and asked to make arrangements with their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible. A full list of authorised dealerships can be found at https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html Alternatively, consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/servicebooking
Defect
Due to a manufacturing defect, the sliding sunroof panel and frame may not have been bonded correctly. As a result, the sunroof panel may detach from the vehicle.