Ford ESCAPE (2021)
What the hazard is
If the fixed glass panel and/or front panel either partially or fully detaches from the vehicle there is an increased risk of injury or death to road users.
What to do
Ford will contact affected owners in writing requesting they make an appointment at their preferred Ford Authorised Dealership for inspection and rectification carried out free of charge. For further information, contact any Authorised Ford Dealer or Ford's Customer Relationship Centre on 13FORD (133 673).
Defect
Due to a manufacturing defect, vehicles fitted with a panoramic roof may have poor adhesion of the fixed glass panel and front roof panel to the roof frame. As a result, the panoramic roof panel and or front panel may detach from the vehicle.