Mercedes-Benz GLE and GLS (2019–2020)
What the hazard is
A vehicle fire which could increase the risk of injury or death to vehicle occupants, other road users and bystanders. Other electrical function errors may increase the risk of an accident and/or injury to vehicle occupants and other road users.
What to do
Owners of affected vehicles can contact their most convenient Mercedes-Benz dealership to have the work carried out as soon as possible, free of charge. A full list of authorised dealerships can be found at www.mercedes-benz.com.au Alternatively, please use the Mercedes-Benz online booking service. www.mercedes-benz.com.au/servicebooking
Defect
Due to an installation issue, the air conditioning drain hoses may not have been installed correctly and may result in condensation leaking into the vehicle’s interior. If condensation leaks into the vehicle’s interior, this may cause a short circuit which can lead to a vehicle fire and various electrical function errors including: - automatic emergency call (eCall) may fail; - vehicle may not unlock; - vehicle may not start; - active engine-limp-home mode may fail.