LEXUS Lexus NX40h+ (AAZH26) (2021–2022)
What the hazard is
A vehicle fire increases the risk of causing serious injuries or death to the vehicle occupants, other road users and bystanders and/or damage to property.
What to do
Lexus will contact affected owners in writing, requesting they make an appointment at their preferred Lexus dealer who will replace the DC-DC converter, free of charge. To find a local dealer, visit https://www.lexus.com.au/contact/find-a-dealer For further information, consumers can contact their preferred Lexus dealer or contact the Lexus Customer Assistance Centre on 1800 023 009 (Monday to Friday, 8am-6pm AEST).
Defect
Due to a manufacturing defect, the DC-DC converter that supports charging the 12V battery may short circuit and overheat resulting in a vehicle fire.