Mercedes-Benz C Class (2021–2023)
What the hazard is
A vehicle fire could increase the risk of an accident, causing serious injury or death to vehicle occupants, other road users and bystanders, and/or damage to property.
What to do
Owners of affected vehicles can contact their most convenient Mercedes-Benz dealership to have the work carried out as soon as possible, free of charge. A full list of authorised dealerships can be found at: www.mercedes-benz.com.au Alternatively, please use the Mercedes-Benz online booking service. www.mercedes-benz.com.au/servicebooking
Defect
Due to a manufacturing issue, the battery ground point connection bolts may not have been tightened to specification. This could increase the electrical resistance of the connections, resulting in a vehicle fire.