Mercedes-Benz GLE and GLS (model series 167) (2019–2023)
What the hazard is
A sudden loss of engine power increases the risk of an accident and injury or death to vehicle occupants or other road users.
What to do
Owners of affected vehicles should contact their nearest dealership to have the transmission software updated as soon as possible, free of charge.
Defect
Due to a software issue in the transmission control module, the transmission may not downshift under certain conditions and could result in a sudden loss of engine power.