LAND ROVER RANGE ROVER (2023–2024)
What the hazard is
An unintended shift into neutral resulting in loss of motive power whilst driving could increase the risk of an accident causing injury or death to vehicle occupants and/or other road users.
What to do
Owners of affected vehicles should contact their preferred Jaguar dealer to run a diagnostic test to determine whether the clutch packs within the transmission are operating as expected. Any transmissions which fail the test will be replaced, free of charge.
Defect
The clutch plates within the hybrid transmission may not meet manufacturing specifications. As a result, the clutch plates may overheat causing material degradation and potential transmission oil contamination. This may result in reduced oil pressure triggering the transmission to shift into neutral whilst driving.