Mercedes-Benz Certain EQE and EQS (2023)
What the hazard is
A loss of propulsion whilst driving could increase the risk of an accident causing injury or death to vehicle occupants.
What to do
Owners are asked to contact their most convenient Mercedes-Benz retailer to have the work carried out as soon as possible, free of charge. Alternatively, please use the Mercedes-Benz online booking service. www.mercedes-benz.com.au/servicebooking
Defect
A software issue in the Battery Management System (BMS) may cause deactivation of the high voltage battery. As a result, the vehicle may experience a loss of propulsion whilst driving.