Toyota Corolla Cross (MXGA10R), Corolla Cross Hybrid (MXGH10R), Corolla Sedan Hybrid (ZWE219R) (2023–2024)
What the hazard is
A loss of steering control could increase the risk of an accident causing injury or death to vehicle occupants and/or other road users.
What to do
Owners of affected vehicles will be contacted by Toyota, asking them to schedule an appointment to have the steering intermediate shaft replaced, free of charge. To find a local dealer, visit https://www.toyota.com.au/find-a-dealer For further information, consumers should contact the Toyota Recall Assist helpline on 1800 987 366 (Monday to Friday, 8am - 6pm AEST / AEDT).
Defect
Due to a manufacturing defect, cracks may develop in the upper universal joint of the steering intermediate shaft assembly. Over time, these cracks can widen due to repeated stress and can lead to a loss of steering control.