AUDI Q5 (2021–2023)
What the hazard is
A vehicle fire could increase the risk of injury or death to vehicle occupants, other road users, bystanders and/or damage to property.
What to do
Please do not charge the high-voltage battery using an external charging source. In addition, Audi request that owners do not use the e-tron modes “Battery charge” and “Battery hold”. These measures are required for the safety of the vehicle. Owners may continue using their vehicle as long as they follow these restrictions. Please contact your nearest authorised Audi Dealer to schedule an appointment to have the optimised software is installed.
Defect
Due to a manufacturing issue, the modules installed in the high voltage battery may be defective. During charging a thermal overload could result in a vehicle fire.