Mercedes-Benz 420 eSPRINTER (2024)
What the hazard is
A loss of propulsion whilst driving and/or if the vehicle moves from its parked position while unattended this could increase the risk of an accident causing injury or death to vehicle occupants, bystanders and other road users.
What to do
Owners of affected vehicles will be contacted by Mercedes-Benz asking them to schedule an appointment to have the work carried out, free of charge.
Defect
Due to a manufacturing defect, gears inside the rear axle drivetrain may have not been welded to the required specifications and could break. As a result, the vehicle may experience loss of propulsion whilst driving. In addition, the parking lock may not operate as intended. This could result in the vehicle moving or rolling away whilst engaged in park position.