Ford Transit Custom / Tourneo (2024–2025)

Published 2025-07-04

What the hazard is

If the child lock feature on the sliding door does not operate as intended, occupants could pull the interior handle and open the door while the vehicle is in motion. This could increase the risk of injury and/or death to vehicle occupants.

What to do

Owners of these affected vehicles will be contacted in writing requesting they contact an Authorised Ford Dealer to have their vehicle rectified, free of charge. Note: A cluster warning and malfunction chime will indicate the child lock malfunction when the ignition (and cluster) is switched ON. If the vehicle’s ignition is OFF, the driver can still attempt to activate the child lock, but the door will remain operable. The switch will flash for a period before stopping, and no cluster message will appear until the ignition is turned on. For further information, contact any authorised Ford Dealer or Ford Customer Relationship Centre on 13 FORD (13 3673).

Defect

Due to a manufacturing defect, the child lock feature on the dual power sliding door may not operate as intended. As a result, the sliding door may be opened from the inside using the interior handle.

Read the official notice on vehiclerecalls.gov.au

Data sourced from vehiclerecalls.gov.au. autozoo is an independent service. A repair under a recall is free to the owner.