Ford Endure, Escape, Range, Mustang and Focus (2018–2023)

Published 2025-08-01

What the hazard is

If the rear-view camera does not operate as intended while reversing the vehicle, it could increase the risk of an accident causing serious injury or death to persons located behind the vehicle.

What to do

Owners of these affected vehicles will be contacted in writing requesting they contact an Authorised Ford Dealer to have their vehicle rectified, free of charge. For further information, contact any authorised Ford Dealer or Ford Customer Relationship Centre on 13 FORD (13 3673).

Defect

Due to an error in the SYNC software, the rear-view camera may not display the rear-view image whilst reversing or the rear-view image may remain on display after reversing. Additionally, this may cause the infotainment screen to display a blank image, an incorrect language setting, and/or potential inability to perform software updates.

Read the official notice on vehiclerecalls.gov.au

Data sourced from vehiclerecalls.gov.au. autozoo is an independent service. A repair under a recall is free to the owner.