Toyota bZ4X (XEAM10R, YEAM15R) (2023–2025)
What the hazard is
Poor visibility will potentially increase the risk of an accident, causing serious injury or death to vehicle occupants and other road users.
What to do
Toyota will contact affected owners in writing, requesting they make an appointment at their preferred Toyota dealer who will rectify the vehicle, free of charge. To find a local dealer visit, https://www.toyota.com.au/find-a-dealer or to make an appointment visit, https://www.toyota.com.au/owners/service/online-service-booking For further information, consumers should contact the Toyota Recall Assist helpline on 1800 987 366 (Monday to Friday, 8am - 7pm AEST / AEDT).
Defect
Due to a software programming issue, the Heating Ventilation Air Conditioning (HVAC) electrical compressor may fail. If this occurs, the windscreen defrost function may not operate correctly and could lead to poor visibility for the driver.