Ford Transit Custom / Tourneo (2021–2025)
What the hazard is
If toxic gases leak into the cabin, it may affect the health of vehicle occupants increasing the risk of serious injury.
What to do
When a repair procedure is available, owners of affected vehicles will be contacted by Ford Motor Company Australia asking them to contact their local dealership to have their vehicle rectified, free of charge. For further information, contact any authorised Ford Dealer or Ford Customer Relationship Centre on 13 FORD (13 3673).
Defect
Due to a manufacturing defect, the 12-volt battery vent may not operate as intended. As a result, under certain driving conditions such as high temperatures toxic gases may leak into the cabin. Note: Occupants may experience hissing sound, smell of acid or rotten eggs, a visible gas leak and/or heat in seat.