JAGUAR I-PACE (2017–2021)
What the hazard is
Cabin smoke or a vehicle fire could increase the risk of injury or death to vehicle occupants, other road users and bystanders, and/or damage to property.
What to do
Owners of affected vehicles should contact their Jaguar Land Rover (JLR) to schedule an appointment to have software installed by a JLR retailer / authorized repairer, free of charge. Until the repair is completed, JLR asks consumers to limit the charging capacity to 90% charge and park the vehicle outdoors to maintain a sufficient distance from property and/or other vehicles.
Defect
Due to a software issue, the cell modules installed in the high voltage battery may overheat at high charge levels. If this occurs, it could lead to cabin smoke or a vehicle fire. Note: As an interim solution, software will be installed to keep the battery charge level below 90% until a permanent remedy is developed.