Ford Transit Custom and Tourneo Custom (2025–2026)
What the hazard is
Poor visibility while driving will increase the risk of an accident, causing serious injury or death to vehicle occupants and other road users.
What to do
Ford will be writing to customers asking them to contact their authorised Ford Dealer or Ford Customer Relationship Centre on 13 FORD (13 3673) to have the work carried out free of charge.
Defect
Due to a manufacturing defect, vehicles may experience a gradual decline in windshield wiper performance or a sudden and complete loss of wiper operation. This could lead to poor visibility for the driver.